Refund policy

At Ladies of Leisure, each design is made-to-order with precision and undergoes rigorous quality checks to meet our highest standards.

Due to the custom nature of our pieces, all sales are final.

We do not accept returns or exchanges and cannot offer refunds for change of mind, ordering errors, or any other reason.

Customers are encouraged to review product details, size charts, materials, and colors carefully before purchasing.

We recommend sizing up if the dress will be worn with high heels. Kindly contact us before ordering with any questions at support@ladies-of-leisure.com or by clicking here.

Damaged, Defective, or Incorrect Items

In the rare event that you receive a damaged, defective, or incorrect item, we are committed to making it right.

Please email support@ladies-of-leisure.com within 14 days of delivery with your order number and clear photos of the item and packaging.

Our team will review the request and may offer a replacement or store credit at our discretion.

Questions About This Policy

For any questions about this policy, please contact support@ladies-of-leisure.com.